Customer Success Stories

Here are a few examples of how we have driven agency transformation, proven solutions, and return on investment:

Customer Success Story #1
Supreme Court
Customer: Federal Judiciary Court

Problem: Facing technical debt

Solution:
  • Led IT modernization
  • Secured systems networks
  • Implemented software networking
  • Moved workloads to the Cloud
  • Provided end-user computing support + mobility support

Results:
  • Sustained a compliant + secure network environment
  • Improved network visibility
  • Increased proactive technical issue support
  • Provided a better end-user experience

Metrics:
  • Deployed over 3000 virtual sensors to gain network visibility and insight
  • Decommissioned over 30 legacy networking assets, and replaced them with modernized equipment
  • Enabled savings of tens of thousands in annual licensing/support costs.
  • Remediated over 50 critical and high Enterprise-wide findings
Customer Success Story #2
tsa logo
Customer: Transportation Security Administration Innovation Task Force (TSA ITF)

Problem: Deploying software in a secure fashion to expeditiously meet the short time frame of the ITF, as well as ensuring flexibility to service multiple locations

Solution: 
  • Integrating new software: XRT-4 through AWS GovCloud into multiple airport environments
  • Ensure compliance with TSA standards and meet impact-level security requirements

Results: 
  • Currently working to improve training operations
  • Leveraging a modern technology platform within the secure Cloud environment of AWS GovCloud
  • Meeting security compliance requirements within set time frames

Metrics:
  • Providing support to over 300 TSA security screeners
  • Servicing 3 geographically disparate locations
Customer Success Story #3
Bureau of International Narcotics & Law Enforcement Affairs logo
Customer: U.S. State Department: Bureau of International Narcotics & Law Enforcement Affairs

Problem: INL sought consulting to weigh the implications of deploying a software that was built internally versus using an off-the-shelf software product to support the entire agency

Solution: 
  • Provide technical support for the INL’s Information Management Advisory Council

Results: 
  • Developed a comprehensive Functional Requirements Document (FRD) that supports the cross-functional nature of INL

Metrics:
  • Identified hundreds of functional requirements needed to ensure system operations
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