Symposit was brought in by an NGO Think-Tank to assume full control of their IT operations under challenging circumstances. Our team swiftly took charge of all IT functions, resetting security permissions and passwords for critical systems to ensure the protection of sensitive data. We also had to rapidly understand and manage undocumented processes and procedures to maintain the confidentiality, integrity, and availability of their systems.
The inherited environment was a complex web of integrations and temporary fixes within their Salesforce platform, which lacked proper documentation. Leveraging our Salesforce Administrators’ and Developers’ expertise, Symposit quickly optimized the Salesforce implementation and seamlessly integrated essential tools. This enabled the organization to continue executing their mission-critical business processes with improved efficiency and reliability.
This engagement showcased Symposit’s ability to rapidly stabilize and enhance IT environments, even under challenging conditions, ensuring the continuity and security of critical operations.
